Terms and Conditions

These Terms and Conditions apply to all purchases made through the website of Blackwood Toronto, located at Haven 36, 2181 Hillegom, Netherlands, and reachable via info@blackwoodtoronto.com.

1. Applicability
   By placing an order on our website, you agree to these Terms and Conditions.

2. Product Information
   We make every effort to describe our products accurately and to keep all information up to date. However, typographical errors or inaccuracies may occur.

3. Orders and Payment
   Orders are processed only after full payment has been received. Available payment methods may vary by country. Customers are responsible for checking which payment methods are available in their location.

4. Processing and Delivery
   – Processing time: 1–3 working days
   – Shipping time: 3–7 working days, depending on the destination
   – Orders are shipped directly from our supplier in China

5. Returns and Cancellations
   Please refer to our separate Returns Policy for full details and conditions.

6. Liability
   We are not responsible for loss or damage during shipping where tracking information confirms that the parcel has been delivered. Customers are responsible for carefully checking and providing the correct delivery address.

7. Intellectual Property
   All content on this website, including texts, images, and logos, is the property of Blackwood Toronto and may not be used, reproduced, or distributed without prior written permission.

8. Complaints Procedure
   Complaints may be submitted in writing via info@blackwoodtoronto.com. We aim to respond within 5 working days.

9. Governing Law
   These Terms and Conditions are governed by and construed in accordance with the laws of the Netherlands.